Direct messaging is encouraged throughout Communities and your entire site. Messaging is a powerful way to encourage participation and to encourage people to return to your site.
Opportunities for direct messaging are everywhere. Anytime an individual's name is displayed: author of a post, profile, comments, click on it and you can direct message immediately. Whether it's displayed in the personal feed, forums, blogs or the listing of who's online.
And there's an immediate alert when there is a response!
Direct messaging also builds connections, encourages people to follow others and to BUILD A COMMUNITY.